1. Getting Started
Account Setup
Creating a SignalEDI account takes under two minutes. No demo call required, no sales process — just sign up and start.
- Open signaledi.com/trial and enter your work email and a strong password.
- Check your inbox for a verification email from
no-reply@signaledi.comand click the confirmation link. - You land in Connect on a 30-day Growth trial — no credit card and no Stripe checkout on the signup path. Convert from Billing before the trial ends.
- You will land in the dashboard, where Signal directs your onboarding — add your company name, ISA Sender ID, and first trading partner, then follow the guided next steps (see Signal-directed onboarding).
First Login
After verification, log in at signaledi.com/login. If you enabled MFA during setup you will be prompted for your TOTP code after entering your password.
Accounts with status PENDING_PAYMENT or PENDING_VERIFICATION are redirected to the /checkout page until activation is complete.
Dashboard Overview
The dashboard is your real-time command center. Key areas:
| Section | What it shows |
|---|---|
| Transaction Monitor | Live feed of every inbound/outbound EDI transaction with status badges |
| File Manager | All uploaded EDI files, validation results, and download links |
| Trading Partners | All configured partners, their ISA IDs, and connection status |
| Billing | Current plan, usage, add-ons, and Stripe customer portal link |
| Add-ons | Available and active add-on modules |
| Settings | Account details, API keys, MFA, and notification preferences |
Signal-directed onboarding
After checkout you are never left guessing what to do next. Signal, the built-in AI assistant, reads your onboarding project status and surfaces the single most relevant next action on the dashboard — onboarding is a directed sequence, not a blank wizard. The steps adapt to your transport style: API-first teams (JSON, REST, webhooks) see JSON/API wording, while classic X12 file-exchange teams see EDI mapping and per-partner EDI setup.
| Project status | Signal directs you to |
|---|---|
| Questionnaire pending | Open the intake questionnaire — company, ISA Sender/Receiver IDs, first partners, and document types. |
| Portal info pending | Add the trading-partner portal and connectivity details Signal needs to provision the connection. |
| Test files ready | Review the generated test files before they are submitted to the partner. |
| In development / testing | Open Signal Setup (the guided Setup Cockpit), add a trading partner or open the partner onboarding & test packet, and open custom EDI / JSON-API field mappings. |
| Any status | Ask the Support AI, scoped to this onboarding project, for a plain-English next step. |
Still have questions?
Our support team typically responds within a few hours during business hours.
Contact support