Retailer EDI requirements
PetSmart EDI requirements
ANSI X12 · AS2/VAN · Portal: Ariba Cloud · Typical onboarding: 2–4 weeks
PetSmart-specific compliance context
- Ariba Cloud is the vendor portal for certification and day-to-day compliance visibility.
- Typical onboarding window: 2–4 weeks before production cutover (partner-controlled).
- High chargeback exposure when ASN, invoice, or label rules drift.
Core EDI documents
| Code | Document | Direction | Notes |
|---|---|---|---|
| 850 | Purchase Order | Inbound | All PetSmart DC and store orders |
| 855 | PO Acknowledgment | Outbound | Required confirmation |
| 856 | Advance Ship Notice | Outbound | OTIF metrics tracked; GS1-128 4x6 inch labels on all cartons |
| 810 | Invoice | Outbound | Branded packing slips required for drop shipments |
| 997 | Functional Acknowledgment | Both | Required for all transmissions |
Compliance requirements
- Ariba registration with financial documents required
- GS1-128 barcode shipping labels (4x6 inch) on all cartons
- Branded packing slips required for all drop shipments
- Supplier Code of Conduct compliance required
- cGMP, FDA, and CPSC compliance for all applicable products
- OTIF metrics tracked — non-compliance triggers financial penalties
Supplier programs & chargeback risk
Programs: Pet Product Brands, DC Suppliers, Drop-Ship
Chargeback exposure: High — EDI errors and routing guide non-compliance trigger financial penalties and rejections
Penalty amounts, fees, endpoints, and onboarding windows reflect each retailer's published routing guides and public sources and change frequently. Confirm current figures in the retailer's own vendor portal before relying on them.