Company trust operations
SignalEDI's company trust center organizes the operating systems auditors usually request: policies, security, vendor management, training, change control, incident response, access reviews, backups, penetration tests, and logs.
These pages describe SignalEDI's readiness posture and evidence workflow. They are not a SOC 2 attestation or certification claim.
Company controls
Auditor request areas
Policies
Policy libraryApproved policy surfaces for information security, access control, acceptable use, change management, incident response, backup/restore, vendor management, and HR security.
Security
Security postureSecurity posture map for identity, MFA, RBAC, tenant scoping, encryption expectations, logging, monitoring, and secure SDLC evidence.
Vendor management
Vendor registerVendor lifecycle evidence for platform providers, subprocessors, SOC 2 reports, DPAs, BAAs where applicable, renewal review, and vendor incident handling.
Employee training
People compliancePeople-compliance evidence for security awareness, policy acknowledgment, privileged-role onboarding, background-check tracking, and annual refresh requirements.
Change management
Change traceabilityTraceability for production changes from request to PR, review, CI, deployment, verification, rollback planning, and emergency-change retrospective.
Incident response
IR and CAPAIncident lifecycle evidence for severity classification, communications, post-incident review, corrective and preventive actions, and customer/regulatory notification decisions.
Access reviews
Access reviewQuarterly access review evidence for users, privileged roles, MFA compliance, stale accounts, API keys, service accounts, and vendor-console admins.
Backups
Continuity evidenceBackup and disaster-recovery evidence for approved RTO/RPO, daily backup health, provider retention proof, restore drills, and tabletop validation.
Penetration tests
Testing evidencePenetration-test planning and evidence handling for scoped external testing, remediation tracking, retest evidence, and customer-safe summaries.
Logs
Audit trailLogging and monitoring evidence for failed logins, MFA changes, permission changes, production access, admin actions, security alerts, and audit retention.