Typical EDI
Documents in, documents out
- · You find out about problems from partners or chargebacks
- · Scorecards live in spreadsheets
- · No shared view of what happens next
Intelligence Hub add-on
Predictive EDI intelligencewithout a data warehouse project
Intelligence Hub transforms raw EDI traffic into partner scorecards, financial risk signals, and prioritized recommendations — so operations, finance, and leadership run on signal, not surprises.
- Predictive alerts
- Partner scorecards
- Financial risk
- Multi-tenant safe
30–40%
Typical chargeback reduction
50–70%
Faster exception resolution
$499
Per tenant / month — all modules
7
Drill-down hub workspaces
With Intelligence Hub
Predictive control on your EDI traffic
- See risk before penalties hit
- Partner scorecards stay current
- Recommendations tell operators what to fix
See the hub
One command center for your tenant
Drill-down workspaces for partners, exceptions, flows, SLAs, and recommendations — all scoped to your EDI traffic.
Why it matters
Most EDI systems only move documents
Intelligence Hub closes the loop from raw transactions to action — the difference between reactive operations and predictive control.
- 1. What's happening
Live signals across partners, documents, and flows — not yesterday's spreadsheet export.
- 2. Why it's happening
Root-cause context tied to mappings, SLAs, and partner behavior your team can act on.
- 3. What happens next
Predictive scoring surfaces chargebacks and ASN issues before they hit your P&L.
- 4. What to do
Prioritized recommendations so operators know the next fix without another war room.
Core capabilities
Five intelligence modules, one subscription
Predictive detection, partner scorecards, operational control tower views, financial risk, and automated recommendations.
Predictive Exception Detection
Stop problems before they hit your bottom line.
- Late shipment prediction
- ASN mismatch forecasting
- Fill-rate risk scoring
- Chargeback likelihood alerts
Outcome: Fewer surprises, fewer penalties, fewer fire drills.
Partner Performance Intelligence
Every partner gets a live scorecard.
- On-time delivery score
- ASN accuracy score
- Invoice acceptance rate
- Compliance trendline
Outcome: Know which partners drive cost — and which drive profit.
Operational Intelligence
See your entire EDI operation like a control tower.
- Cycle time analysis
- Flow bottleneck detection
- SLA breach alerts
- Volume forecasting
Outcome: Faster operations, fewer delays, smoother fulfillment.
Financial Intelligence
Find the money you're losing — and the money you could be making.
- Revenue leakage detection
- Chargeback root-cause analytics
- Margin impact analysis
- Cost-to-serve per partner
Outcome: Protect margins and eliminate preventable losses.
Automated Recommendations
Intelligence Hub doesn't just show data — it tells you what to do.
- Exception remediation suggestions
- Mapping improvement recommendations
- Partner compliance improvement actions
Outcome: Your team becomes more efficient without extra headcount.
When we say real-time, we mean Intelligence Hub stays fresh after your EDI events are processed — batch rollups plus live dashboard refresh — not sub-second streaming analytics.
Inside the product
Seven workspaces, one hub
Subscribe to the add-on and open Intelligence Hub in your dashboard. Every module is drill-down ready and tenant-scoped.
Partner Scorecards
On-time, ASN, invoice, and compliance trends per partner.
Exception Radar
Ranked risk with predicted impact before penalties land.
Financial Risk Panel
Chargeback and leakage signals tied to root cause.
Flow Health Timeline
Cycle times and bottlenecks across document flows.
SLA Heatmap
Breach history and at-risk partners in one view.
Predictive Alerts
Forward-looking scores from your live EDI traffic.
Recommendations Feed
Actionable fixes prioritized for your operators.
Who it's for
Built for operators and executives
- Operations leaders
- EDI managers
- Supply chain teams
- Finance & compliance teams
- CEOs who want visibility
- Teams tired of chargeback fire drills
The ROI
Outcomes teams measure
30–40% reduction in chargebacks
50–70% faster exception resolution
25% improvement in partner compliance
10–20 hours saved per week
Clear visibility into revenue leakage
Results vary by partner mix, volume, and remediation discipline. Intelligence Hub is designed to pay for itself when chargebacks and exception fire drills are material costs.
Ready to add predictive intelligence?
Add Intelligence Hub from the marketplace, then open the hub in your dashboard when your tenant is entitled.