Typical EDI
Documents in, documents out
- · You find out about problems from partners or chargebacks
- · Scorecards live in spreadsheets
- · No shared view of what happens next
Intelligence Hub add-on
Predictive EDI intelligencewithout a data warehouse project
Intelligence Hub transforms raw EDI traffic into partner scorecards, financial risk signals, and prioritized recommendations — so operations, finance, and leadership run on signal, not surprises.
- Explainable risk signals
- Partner scorecards
- Financial risk
- Ask Signal guidance
- Multi-tenant safe
30 days
Partner trend comparison window
1 view
Shared operations and leadership context
$499
Per tenant / month — all modules
7
Drill-down hub workspaces
With Intelligence Hub
Predictive control on your EDI traffic
- See risk before penalties hit
- Partner scorecards stay current
- Recommendations tell operators what to fix
See the hub
One command center for your tenant
Drill-down workspaces for partners, exceptions, flows, SLAs, and recommendations — all scoped to your EDI traffic.
Why it matters
Most EDI systems only move documents
Intelligence Hub closes the loop from raw transactions to action — the difference between reactive operations and predictive control.
- 1. What's happening
Live signals across partners, documents, and flows — not yesterday's spreadsheet export.
- 2. Why it's happening
Root-cause context tied to mappings, SLAs, and partner behavior your team can act on.
- 3. What happens next
Observed risk signals surface chargeback and ASN issues while there is still time to act.
- 4. What to do
Prioritized recommendations so operators know the next fix without another war room.
Core capabilities
Five intelligence modules, one subscription
Explainable risk signals, partner scorecards, operational control tower views, financial risk, recommendations, and Ask Signal guidance.
Explainable Exception Detection
See the evidence behind what needs attention.
- Late or missing document signals
- ASN and invoice mismatch detection
- Partner baseline anomalies
- Chargeback-risk alerts with evidence
Outcome: Fewer surprises, fewer penalties, fewer fire drills.
Partner Performance Intelligence
Every partner gets a live scorecard.
- On-time delivery score
- ASN accuracy score
- Invoice acceptance rate
- Compliance trendline
Outcome: Know which partners drive cost — and which drive profit.
Operational Intelligence
See your entire EDI operation like a control tower.
- Cycle time analysis
- Flow bottleneck detection
- SLA breach alerts
- Volume trend comparisons
Outcome: Faster operations, fewer delays, smoother fulfillment.
Financial Intelligence
Find the money you're losing — and the money you could be making.
- Revenue leakage detection
- Chargeback root-cause analytics
- Margin impact analysis
- Cost-to-serve per partner
Outcome: Protect margins and eliminate preventable losses.
Automated Recommendations
Intelligence Hub doesn't just show data — it tells you what to do.
- Exception remediation suggestions
- Mapping improvement recommendations
- Partner compliance improvement actions
- Ask Signal explanations and next steps
Outcome: Your team becomes more efficient without extra headcount.
When we say fresh, we mean Intelligence Hub stays fresh after your EDI events are processed — batch rollups plus live dashboard refresh — not sub-second streaming analytics.
Inside the product
Seven workspaces, one hub
Subscribe to the add-on and open Intelligence Hub in your dashboard. Every module is drill-down ready and tenant-scoped.
Partner Scorecards
On-time, ASN, invoice, and compliance trends per partner.
Exception Radar
Ranked risk with predicted impact before penalties land.
Financial Risk Panel
Chargeback and leakage signals tied to root cause.
Flow Health Timeline
Cycle times and bottlenecks across document flows.
SLA Heatmap
Breach history and at-risk partners in one view.
Risk Signals
Forward-looking and observed signals from your processed EDI traffic.
Recommendations Feed
Actionable fixes prioritized for your operators.
Who it's for
Built for operators and executives
- Operations leaders
- EDI managers
- Supply chain teams
- Finance & compliance teams
- CEOs who want visibility
- Teams tired of chargeback fire drills
The ROI
Outcomes teams can measure
See chargeback-risk evidence before a deduction arrives
Compare partner performance over a consistent window
Prioritize exceptions by severity and supporting evidence
Ask Signal to explain reports and recommend next steps
Export a traceable view for operations and leadership
Results vary by partner mix, volume, data quality, and remediation discipline. These are measurable operating outcomes—not guaranteed savings percentages.
Ready to add predictive intelligence?
Add Intelligence Hub from the marketplace, then open the hub in your dashboard when your tenant is entitled.