UM Operations
Expedited Request
Draft — pending verification
This reference entry has not yet been verified against its authoritative source (Original definitions; regulatory facts to be verified against CMS-0057-F (89 FR 8758) and X12/HL7 documentation). Do not rely on it for production configuration until this notice is removed.
In more depth
The 72-hour clock is calendar time, so expedited queues need coverage across weekends and holidays. Expedited-request criteria and who may invoke them (providers can request expedited handling) are regulated; inappropriate downgrading of urgent requests to standard is an audit and appeals risk.